Elisa's 2016 responsibility report: A record result in staff satisfaction surveys and positive development in environmental impact

Elisa Corporation, Press release 15/3/2017

Elisa's mission as a Finnish pioneer of telecommunications, ICT and online service is to promote sustainable digitalisation. The company is working hard to improve corporate responsibility and reporting. Our focus is on the reliability, security, availability and climate impact of our services. A determined effort has been made to improve staff satisfaction, with good results.

Elisa has a major role in Finnish society as an investor, an employer and a payer of taxes and dividends. Elisa supports the sustainable development objectives of our customers through eco-friendly ICT and online solutions that also serve to reduce our impact on the environment.

Elisa has been measuring the empowerment index of its staff systematically since 2005, and staff satisfaction in 2016 reached an all-time best. This is further reinforced by Elisa's high ranking among large companies in the Best Workplaces in Finland survey. The results will be used to continuously improve our operations.

"Responsibility is an integral part of our daily business, as we have an important role in enabling the digitalisation of the various functions in society. Hence it is important for us to be there and help our stakeholders of all ages in integrating their lives to the emerging digital world. We are committed to the United Nations Global Compact initiative and selected from UN sustainable development goals the targets which to from Elisa's and stakeholders view, Elisa businesses can contribute most," says Minna Kröger, corporate responsibility director at Elisa.

Elisa Corporation was included in the international FTSE4Good responsible investment index in 2016. The index is designed to measure the performance of companies that meet globally acknowledged corporate standards of responsibility in terms of environmental, social and governance practices.

The purpose of Elisa's annual responsibility report is to transparently address the success stories, challenges and goals related to essential themes. Elisa is now also publishing its medium-term goals for corporate responsibility.

Elisa's fourth confirmed responsibility report (complying with GRI G4 Core) was published today and is available at www.elisa.com/annualreport

Key figures for 2016 (comparison figure for 2015):

• The resource index, measuring staff satisfaction, was 4.1 out of 5 (3.99)
• Customer emission reductions through Elisa's solutions: 37,527 (32,313) tons of carbon dioxide (tCO2).
• Elisa's carbon footprint (Scope 1 and 2) has fallen by 70% compared to 2014: 15,415 tCO2 (51,629).
• The carbon footprint of Elisa commuters reduced by 17%: 2,541 tCO2 (3,054), and office energy consumption decreased by 8%.
• The energy consumption of the mobile network per transferred gigabyte reduced by 54%: 0.3 kWh per GB (0.7).
• 77 remote workdays per Elisa employee (75).
• 227,500 virtual meetings (211,224).
• Elisa's climate reporting was rated B in the international CDP report. The average for Nordic companies was C.
• EUR 226 million (196) of investments in communication network construction and maintenance.
• EUR 383 million (363) of taxes and similar payments paid in Finland.
• Elisa was the 8th largest corporate tax payer in Finland at EUR 60 million (56).

Additional information: Elisa Corporation, Corporate Responsibility Director Minna Kröger, tel. +358 50 572 7620, [email protected]