Etusivu » Tiedotteet » Tietokoneet » Benemen integrates mobiles via the SIM card rather than via an app. This means that all communications devices are equal and truly unified
Benemen integrates mobiles via the SIM card rather than via an app. This means that all communications devices are equal and truly unified
Published: 04-May-2016 11:00 am
The Benemen ONE Cloud Based Communications Platform
Mobile subscriptions can be fully integrated with our platform and with Skype for Business.
The mobile integration with Skype for Business means that presence is updated on the Skype for Business user interface and shows the ongoing mobile call for other users. Users can also answer and make mobile calls directly from Skype for Business with their mobile number.
Unify all communications without substantial investment in on premise or hosted solutions. By deploying all communications services from the cloud, organisations are able to improve their internal and external communications without capex.
Utilize the true value of integrations
Many companies are using traditional PBX functions as on premise solution without integration to other services like mobile or Skype for Business. By deploying all these services from the cloud, companies are able to improve their internal and external communication without substantial capex.
Scalability, flexibility, ease of deployment
Scalability, flexibility, ease of deployment and full scale of functionality with beneficial integrations allows you to focus on your own core business while we take care of providing the necesary communication services as a service.
By deploying Benemen services, companies can improve not just their internal and external communication, but also their own customer service which enables better user experience.
Benemen's solutions unify all communication channels of an organisation into one single, cloud-based platform which replaces the traditional PBX and offers multichannel contact center functionality, intelligent routing, call recording, advanced reporting and BI functionality, availability management and seamless integration with business applications.
Benemen solutions enable
- A unified and manageable communications management solution, which operates independently of place and device and can handle all internal and external communication events
- Mobile integration with Skype for Business
- Intelligent routing with call control regardless of terminal (IP Phone, softphone, mobile, Lync/Skype for Business)
- Multichannel Contact Center environment including voice, email and chat, directly from the cloud
- Advanced reporting and BI which enables companies to improve their own performance internally or against their own customers
- Integration with business processes and applications (CRM, ERP)
- Availability management and sharing regardless of terminal
- Benemens softphone client which can be either integrated with Lync/Skype for business or use as own client
- Call recording regardless of terminal
- Scalability, flexibility and easy deployment
- Turnkey solution from one supplier, easy to maintain, no need for heavy investments
CEO Jouni Purontaus +358 500 406 439
Benemen is a leading innovator in the field of customer experience and enterprise communications management. Working alongside with Microsoft Office365 and Skype for Business Benemen’s solutions replace the traditional PBX and contact centre software and unify all communication channels of an organisation into one single, easy to maintain platform. This turns enterprise communications into a key business driver instead of a cost factor and helps organisation to gain actual competitive advantage.
Benemen’s headquarters are located in Helsinki, Finland. The company has offices in The Netherlands, the United Kingdom and Sweden. In Poland Benemen delivers its services via service partners. More information: www.benemen.com
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